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What types of laptops do you sell?
We deal in imported laptops from top brands like HP, Dell, and Lenovo. All units are in excellent condition and directly imported from the USA, UK, UAE, and Canada.
Are your laptops brand new or refurbished?
Our laptops are not refurbished. They are imported, fresh-condition laptops that have not been used in Pakistan.
What payment methods are available?
We accept direct bank transfers, payment through debit/credit cards and cash on delivery (COD). Ensure payments are made to official Cyber Solution accounts only.
do you deliver across Pakistan?
Yes, we deliver nationwide. However, some remote areas may have limited delivery options.
Can I inspect the package before accepting delivery?
Open parcel delivery is permitted only at your nearest Leopard's office. However, you can record a video while unboxing to report any issues immediately for assistance.
What are the shipping charges?
Shipping fees vary based on your location and order size, standard charges are between 250-500 for Karachi and 1000 for other cities.
how long does delivery take?
Deliveries typically take 1–4 business days, depending on your location in Pakistan. You’ll receive tracking details to monitor your order’s progress.
What kind of warranty do you offer?
We offer a 1-month checking warranty with a minimum 2-hour battery backup guarantee. However, screen/display issues, physical damage, or burnt/liquid damage are not covered.
can I return or exchange my order?
Returns or exchanges are accepted within 3 days, even for a change of mind. The laptop must be in original condition with packaging.
How do i claim a warranty?
Warranty claims can be made directly through our support team at +92 337 9794558 for guidance on the process.
what if i receive a damaged or incorrect item?
Report the issue within 24 hours of delivery by calling +92 3337 9794558 with a package opening video and order details. We’ll guide you through the return or replacement process.